At Nourish Now Nutrition, we are committed to safeguarding the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage our nutritionist services. Please read this policy carefully to understand how we handle your information.
Our website address is: https://nourishnownutrition.com.au.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Contact Information: Name, email address, phone number, and mailing address.
- Health Information: Personal and family medical history, dietary preferences, allergies, and any health-related data you provide for the purpose of nutritional consultation.
- Payment Information: Billing and payment details when you purchase our services.
- Communication Data: Correspondence and communication records, including emails, messages, and notes related to your consultation.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Nutrition Services: To offer personalised nutritional guidance, meal planning, and counselling based on your health and dietary needs.
- Communication: To communicate with you about your appointments, updates, and service-related matters.
- Payment Processing: To process payments for our services.
- Internal Record Keeping: To maintain accurate client records and provide better services.
- Legal Compliance: To comply with legal and regulatory requirements.
3. Information Sharing
We will not sell, rent, or disclose your personal information to third parties without your consent, except in the following situations:
- Service Providers: We may share information with trusted service providers who assist us in delivering our services, but they are obligated to protect your information.
- Legal Obligations: If required by law or in response to a legal request, we may disclose your information.
- Consent: We will share your information with third parties only with your explicit consent.
4. Data Security
We take appropriate measures to secure your personal information and protect it from unauthorised access, disclosure, alteration, or destruction.
5. Retention
We will retain your personal information for the duration necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law and the Australian Natural Therapies Association (ANTA).
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information.
- Withdraw Consent: You can withdraw your consent for data processing at any time.
7. Contact Us
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at haley@nourishnownutrition.com.au
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website with the revised effective date.
By using our services, you agree to the terms of this Privacy Policy. Please check this policy periodically for any updates or changes.
Effective Date: 2/09/2023